Effective Date: May 1st, 2024

Privacy Policy

This Privacy Policy explains how Insurance Agency 365 ("we," "us," or "our") collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at www.InsuranceAgency365.com.

COLLECTION OF PERSONAL INFORMATION

We collect personal information in various ways, including:

1. Directly from You: When you provide it to us voluntarily.
• Contact Information: We collect your phone number through our contact information form. With your consent, we will send you text messages on a weekly basis if you’ve opted in. Reply STOP at any time to unsubscribe from text messages. We will never share your customer data with third parties for marketing or promotional purposes.
• Policy Applications: Information provided during the application process, including name, address, email, phone number, Social Security number, and financial information.
• Customer Service Interactions: Information shared when you contact our customer service team.
2. Through Automated Technologies: As you navigate our website, we may use automated technologies to collect certain information about your device, browsing actions, and patterns.
• Cookies and Similar Technologies: We use cookies to understand how you use our website and to improve your user experience. Cookies are small data files stored on your device when you visit our website.
• Log Data: We collect information such as your IP address, browser type, and access times to monitor and analyze website activity and ensure the proper functioning of our website.
3. From Other Sources: We may obtain information about you from other sources.
• Advertising Partners: We may receive information from our advertising partners to improve our marketing efforts.

USE OF PERSONAL INFORMATION

We use the personal information we collect for the following purposes:

• To Provide Services: To process your insurance applications, provide policy information, and manage your account.
• To Communicate with You: To respond to your inquiries, send you updates, and notify you about changes to our services.
• To Improve Our Services: To analyze usage patterns, enhance our website, and develop new features.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and insurance industry standards.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to:

• Service Providers: Third-party vendors who assist us in providing our services, such as IT support, data storage, and communication services. These service providers are contractually obligated to protect your information.
• Legal and Regulatory Authorities: When required by law or to protect our legal rights, we may disclose information to governmental authorities or other entities.

SECURITY OF PERSONAL INFORMATION

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

YOUR RIGHTS AND CHOICES

You have the right to:

• Access and Update Your Information: You may request access to or correction of your personal information by contacting us.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in such communications or by contacting us directly.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The effective date of the current Privacy Policy will be indicated at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Insurance Agency 365
711 S. 13th St
Norfolk, NE 68701
jay@insuranceagency365.com
402-371-3136

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.